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Applied Artificial Intelligence for Healthcare: Workflows and Automation

8 Hours

5 Modules

100% State-Funded

Instructor-Led

›    TechCred    ›    Applied AI for Healthcare

1

DETAILS TO KNOW

The Applied Artificial Intelligence for Healthcare: Workflows and Automation Certificate prepares participants to configure and operate AI-enabled workflows in healthcare administrative and operational environments.

 

Participants work from an authentic, authorized, non-diagnostic healthcare use case and progressively develop a functional AIenabled workflow that improves information access, administrative efficiency, communication, coordination, documentation, or operational decision support.

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* The credential does not qualify participants to use AI for independent diagnosis or clinical decision-making.

*INDUSTRY APPLICABILITY:

TO EARN THE CERTIFICATE

 

To earn the certificate, participants successfully configure, test, document, and demonstrate a workflow with defined:

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  • Authorized administrative or operational objective

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  • Users, inputs, outputs, and information sources

 

  • Workflow and automation logic

 

  • Data-minimization, privacy, security, and access controls

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  • Human-review and escalation requirements

 

  • Testing, validation, and error-handling procedures

Health & Human Services organizations, including Healthcare, Behavioral Health, Human Services, Senior Care, and Community Services.

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WHAT YOU'LL LEARN

Tools & Skills

Tools used

ChatGPT

Microsoft Copilot

Google Gemini

Claude

Workflow Automation

Data privacy controls

Skills you'll gain

✓  Healthcare workflow configuration

✓  Data minimization and de-identification

✓  Access control and output validation

✓  Error handling and escalation procedures

✓  Privacy-compliant AI automation​

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CURRICULUM

Program Structure

*Upon successful completion, each participant will receive an Intel® Digital Readiness Certificate and a personalized Artificial Intelligence Learning Summary documenting demonstrated capabilities, completed applications, responsible-use practices, and recommended opportunities for continued development.

Intel logo

MODULE 1

Healthcare AI Productivity & Prompting

2 hrs

Introduce AI through immediate, practical use: summarizing policies, organizing information, preparing meeting materials, and planning everyday work.

MODULE 2

Responsible AI, Ethics & Security in Healthcare

1.5 hrs

Explore privacy, sensitive information, approved tools, bias, transparency, accuracy, and human judgment specific to healthcare settings.

MODULE 3

Healthcare Data Analytics & Decision Support

1.5 hrs

Use synthetic healthcare spreadsheets and sample data to organize information, identify patterns, and communicate findings such as staffing and service-utilization trends.

MODULE 4

AI-Powered Healthcare Communications & Marketing

1.5 hrs

Apply AI to patient-friendly communication, employee messaging, and outreach, with practice centered on communicating approved information only.

MODULE 5

Healthcare AI Workflows & Automation

1.5 hrs

Bring earlier skills together in repeatable healthcare administrative processes such as staff onboarding and policy questions, with human review points identified.

Upskill your Workforce through Ohio TechCred Program

Ohio employers can apply for TechCred reimbursement to cover the cost of workforce AI credentials.

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