
Applied Artificial Intelligence for Healthcare: Workflows and Automation
8 Hours
5 Modules
100% State-Funded
Instructor-Led
› TechCred › Applied AI for Healthcare
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DETAILS TO KNOW
The Applied Artificial Intelligence for Healthcare: Workflows and Automation Certificate prepares participants to configure and operate AI-enabled workflows in healthcare administrative and operational environments.
Participants work from an authentic, authorized, non-diagnostic healthcare use case and progressively develop a functional AIenabled workflow that improves information access, administrative efficiency, communication, coordination, documentation, or operational decision support.
* The credential does not qualify participants to use AI for independent diagnosis or clinical decision-making.
*INDUSTRY APPLICABILITY:
TO EARN THE CERTIFICATE
To earn the certificate, participants successfully configure, test, document, and demonstrate a workflow with defined:
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Authorized administrative or operational objective
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Users, inputs, outputs, and information sources
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Workflow and automation logic
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Data-minimization, privacy, security, and access controls
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Human-review and escalation requirements
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Testing, validation, and error-handling procedures
Health & Human Services organizations, including Healthcare, Behavioral Health, Human Services, Senior Care, and Community Services.
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WHAT YOU'LL LEARN
Tools & Skills
Tools used
ChatGPT
Microsoft Copilot
Google Gemini
Claude
Workflow Automation
Data privacy controls
Skills you'll gain
✓ Healthcare workflow configuration
✓ Data minimization and de-identification
✓ Access control and output validation
✓ Error handling and escalation procedures
✓ Privacy-compliant AI automation
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CURRICULUM
Program Structure
*Upon successful completion, each participant will receive an Intel® Digital Readiness Certificate and a personalized Artificial Intelligence Learning Summary documenting demonstrated capabilities, completed applications, responsible-use practices, and recommended opportunities for continued development.
MODULE 1
Healthcare AI Productivity & Prompting
2 hrs
Introduce AI through immediate, practical use: summarizing policies, organizing information, preparing meeting materials, and planning everyday work.
MODULE 2
Responsible AI, Ethics & Security in Healthcare
1.5 hrs
Explore privacy, sensitive information, approved tools, bias, transparency, accuracy, and human judgment specific to healthcare settings.
MODULE 3
Healthcare Data Analytics & Decision Support
1.5 hrs
Use synthetic healthcare spreadsheets and sample data to organize information, identify patterns, and communicate findings such as staffing and service-utilization trends.
MODULE 4
AI-Powered Healthcare Communications & Marketing
1.5 hrs
Apply AI to patient-friendly communication, employee messaging, and outreach, with practice centered on communicating approved information only.
MODULE 5
Healthcare AI Workflows & Automation
1.5 hrs
Bring earlier skills together in repeatable healthcare administrative processes such as staff onboarding and policy questions, with human review points identified.

